Getty ImagesBrunata Minol Customer Center
In our customer center you will find all services related to your contracts with Brunata Minol
Tati – stock.adobe.comImportant!
Switch to e-invoicing now!
The future of invoicing is digital. With e-invoicing, you save time, costs and paper while simultaneously complying with all legal requirements.
Access to the Minol direct online portal
Westend61 – stock.adobe.comOnline portal for property managers and landlords
Minol direct offers you secure access to our services for managing your property. You can easily submit information for your annual statement and keep track of your deadlines at all times.
blas – stock.adobe.com – ©blas – stock.adobe.comOnline portal for tenants and homeowners
You will receive your login details for your personal data from your property manager or landlord. If you do not yet have these login details, please contact them.
domoyega – iStockInformation for new customers
Welcome to Brunata Minol!
To ensure you are well informed from the start, we have compiled all the important information for new customers clearly on this page.
Our service offering at a glance
Tati – stock.adobe.comSwitch to e-invoicing
Electronic invoicing (e-invoicing) will become mandatory gradually from 2026. Switch now!
perfectlab – stock.adobe.com /Paperless order
(Heating costs) Billing
Would you like to receive your invoices digitally and without paper in the future? Switch directly in the online portal or via the form.
Smoke detector malfunction message
Are you a landlord or tenant and there is a malfunction of an appliance? Then inform us online or by phone.
nd3000 – iStockAddress changes for owners/managers
Your address details have changed. Please inform us using the "Address Changes" form.
DMP – iStockChange of property management
Your property management company has changed. Please inform us using the form.
Gorodenkoff – stock.adobe.comChange of ownership
Have you purchased a new property that is managed by Minol? If so, please inform us of the change.
Philipp Reinhard – © Philipp Reinhard, 2016Self-reading of meter readings
For self-reading and transmission of meter readings from your consumption meters.
PHILIPPREINHARD.COMSelf-reading of water meters
Transmission of consumption data from hot water meters of other providers.
bephoto – AdobestockDegree day calculator
Calculation tool for projecting heat consumption values based on degree days and days, and for distributing costs in case of user changes.
Stock 4 You – stock.adobe.comAre you already a Minol customer and want to modernize your measurement technology?
According to the Heating Costs Ordinance, all metering equipment must be converted to remotely readable metering technology by the end of 2026.